Privacy Policy

Thank you for visiting the City Mall Jewellery website.

We value your trust and are committed to protecting the privacy and security of your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. General Provisions

This Privacy Policy applies to the use of the City Mall Jewellery website and governs the collection, processing, storage, and protection of users' personal data in accordance with the applicable legislation of the Republic of Uzbekistan.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use our website, we may collect the following information:

Full name;
Phone number;
Email address;
Delivery address;
Order information;
Customer support inquiries and communication history;
Technical information, including IP address, browser type, operating system, device information, language settings, and date and time of your visit;
Information collected through Cookies and similar technologies.

3. How We Use Your Information

Your personal information is used solely for the following purposes:

Processing and confirming orders;
Delivering purchased products;
Processing payments;
Providing warranty and after-sales services;
Communicating with customers regarding their orders;
Responding to customer inquiries and providing support;
Improving our products, services, and website performance;
Analyzing website usage and customer experience;
Complying with applicable legal and regulatory requirements in the Republic of Uzbekistan.

With your consent, we may also use your contact information to send you promotional offers, new product announcements, newsletters, and other marketing communications.

4. Sharing of Personal Information

City Mall Jewellery does not sell or disclose your personal information to third parties except where necessary to:

Process and fulfill your order;
Arrange delivery services;
Process payments;
Comply with applicable laws and legal obligations.

Where necessary, your information may be shared with:

Payment service providers;
Banks and financial institutions;
Courier and logistics companies;
IT service providers supporting our website and business operations.

All such parties are required to maintain the confidentiality and security of your personal information.

5. Data Security

City Mall Jewellery implements appropriate technical and organizational measures to protect your personal information against:

Unauthorized access;
Alteration;
Disclosure;
Loss;
Destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

6. Cookies

Our website uses Cookies and similar technologies to:

Ensure the proper operation of the website;
Remember your preferences;
Analyze website traffic and performance;
Improve your browsing experience;
Measure the effectiveness of advertising campaigns.

You may disable Cookies through your browser settings; however, some features of the website may not function properly if Cookies are disabled.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by the applicable legislation of the Republic of Uzbekistan.

When the information is no longer required, it will be securely deleted or anonymized unless otherwise required by law.

8. Your Rights

You have the right to:

Request information about the processing of your personal data;
Request correction of inaccurate or incomplete personal information;
Update your personal information;
Withdraw your consent to the processing of personal data where permitted by law;
Contact City Mall Jewellery regarding any questions related to your personal information.

9. Changes to This Privacy Policy

City Mall Jewellery reserves the right to amend or update this Privacy Policy at any time.

The latest version will always be available on our official website.